Welcome to NhiBrows Permanent Makeup & Academy, LLC (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with us, including via SMS and other electronic messaging.
1. Information We Collect
a. Information You Provide
We may collect personal information you voluntarily provide, including:
Full name
Phone number
Email address
Service preferences (e.g., brows, lip blushing, etc.)
Appointment details
Payment information (processed securely by third-party providers)
Social media handles (if applicable)
Any other information you choose to provide
b. Information Collected Automatically
When you interact with our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Referring URLs
This information helps us improve functionality and user experience.
2. How We Use Your Information
We may use your information to:
Schedule and manage appointments
Communicate with you regarding services
Send confirmations, reminders, and follow-ups
Provide customer support
Improve our website and services
Send promotional communications (with your consent)
Detect and prevent fraud or misuse
Comply with legal obligations
3. SMS & Email Communications
By providing your contact information and opting in, you consent to receive SMS messages and emails from us related to:
Appointment confirmations and reminders
Service-related updates
Promotions and marketing offers (if opted in)
Message and data rates may apply. Message frequency may vary.
You may opt out at any time by:
Replying “STOP” to SMS messages
Clicking “Unsubscribe” in emails
Consent to receive marketing messages is not a condition of purchase.
4. How We Share Your Information
We do not sell or rent your personal information.
We may share your information with:
Service Providers
Third-party vendors that assist with:
Scheduling
Payment processing (e.g., Square)
Website hosting
Marketing and communications
These providers are contractually obligated to safeguard your data.
Legal Requirements
We may disclose information if required to:
Comply with laws or regulations
Respond to legal requests
Protect our rights, safety, or property
Business Transfers
In the event of a merger, sale, or asset transfer, your information may be transferred as part of the business.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Analyze user behavior
Customize user experience
You can control cookies through your browser settings.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Opt out of certain processing
Withdraw consent at any time
To exercise your rights, contact us at the email below.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting information.
10. Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from minors. If such data is identified, we will take steps to delete it.
11. Contact Information
If you have questions about this Privacy Policy, please contact us:
